Meet The Team

Spencer Taylor

Operations Director & Co-Owner

Originally from Houston, TX, Spencer made the move to Marshall, TX in 2007 to pursue further education at Louisiana Technical College of Northwest Louisiana. While attending school he became a two-time SkillsUSA Cabling Competition winner for the state of Louisiana in 2008 and 2009, and was the 3rd place winner in the National SkillsUSA Cabling Competition in 2009. During his first state competition, Spencer met Mark Haynes, an event judge and the owner of Allegiance. Mark and Spencer stayed in touch, and upon his graduation in 2009 with an Applied Associates Degree in Science as a Networking Specialist, Spencer joined the Allegiance team. Spencer is responsible for most of the day-to-day operations including scheduling and managing projects. He also holds many certifications such as a Cisco Certified Networking Associate (CCNA), a Panasonic certified dealer (TDA, TDE, and NCP systems), an Avaya Certified Implementation Specialist (ACIS), and an Avaya Certified Support Specialist (ACSS).

Spencer and wife Janita have six children: Kyra, Kinnedi, Spencer, Raijon, Nevaeh, and Serenity. He enjoys his children’s different sporting activities, and just spending time at home with his family.

@ spencer-taylor-ttc

Mack Slaughter

Sales/Advisor & Co-Owner

Born and raised in Keithville, Mack discovered his love of technology while attending C.E. Byrd High School where, in addition to the basics, he was also able to study computer programming. After completing 9 college hours of programming while still in high school, he graduated and continued on to Bossier Parish Community College (BPCC), where he focused on computer studies and working for the BPCC Cavaliers softball team. Mack graduated from BPCC with an Associates Degree in Computer Information Systems in 2012, and joined the Allegiance team in 2013. Within 6 months he received his Avaya Implementation Professional Specialist certification, and has quickly grown to be a valuable asset to Allegiance.

Mack is now the head of the sales force for the new office located in Lake Charles, LA. When not working, Mack enjoys spending time with his wife, Ali, and daughter, Kenzie.

@ mackenzieslaughter

Mark Crews

Business Development

Mark was born and raised in Shreveport, an LSU-S graduate who owned a portrait photography studio from 1983-1989 before moving to Dallas with another studio, then joined Eastman Kodak Company in 1991 to help launch the original digital camera technology. Mark furthered his IT sales career with COMPAQ, HP, CDWG, Hitachi Data Systems-working mostly with Department of Defense customers throughout the country. Most recently, he was with Eatel/Venyu where he consulted customers on data protection/disaster recovery solutions, Cloud migration, and Network security.

In 1985, Mark married Nannette Crawford and they have one daughter Elizabeth. In 1992, Mark and his family moved from Dallas to Colorado Springs, CO where they lived until 2015 when they chose to return to Shreveport. Mark and Nannette attend First United Methodist Church, are members of the Krewe of Centaur. Returning to Shreveport, Mark is determined to become more active in the community and to participate and promote the many POSITIVE aspects and opportunities in the Shreveport Bossier area. He is a member of the Rotary Club of Shreveport and Honorary Commander for the 608AOC at BAFB, serves on the Board of Directors of Tech by 20 and helped start the local CIO/CTO Roundtable organization.

@ mark-crews
Call or Text Mark at 318-562-1166

Kyle Friar

Customer Experience Manager

Originally from Shreveport, LA Kyle graduated from Elysian Fields High School in 1999 and pursued a degree in Auto and Diesel Mechanics at Gadsden State Community College where he graduated with an Associate’s Degree in 2001. In 2008, he went back to school and graduated from LBU in 2012 with a BA in Counseling and Psychology. After graduating from LBU, he managed Lifeway stores in LA, TX, and NC until 2015, when he entered into Retail Banking.

In 2018 Kyle helped CNB to build and manage a new call center called C4. There he gained knowledge of phone systems and call center software, as well as utilizing multiple software platforms to achieve customer satisfaction. 

Kyle joined the Trust Technology Team in 2022 as a Customer Experience Manager.

Kyle is married to Lisa Friar and enjoys life in East Texas working on home projects as well as restoring classic cars and trucks.

Ali Slaughter

Network Services-Order Specialist

Ali Slaughter grew up in Grand Prairie, TX, and moved to Shreveport in 2012. She graduated from LSUS with a Bachelor’s Degree in General Studies. Ali serves as our Network Services Project Manager. Her organizational skills and ability to multi-task serve her well in this fast-paced environment. Ali is the wife of Co-owner Mack Slaughter.
When she's not at work, Ali enjoys homeschooling her children and working in her baking business.

Brandon Rose

Project Manager

Born to a military family, Brandon came to this world in Virginia Beach, VA. in 1985. He spent his childhood in Florida, from which he joined the military after graduating high school. After his time served, which includes one tour overseas, he went back to his hometown of Branford, Fl., then moved to Shreveport in 2009. He received his Associates Degree in Business Management in 2018 from Colorado Technical Institute. He spent a couple of years as a technician at a local wireless provider and joined the Trust team as a technician in June of 2021. He became our first Project Manager after just a few short months on our team. He is a 8x8 Certified Implementation Specialist and Support Technician, Broadvoice Certified Technician, and handles the majority of our Priority Hosted Customer accounts.

When not working, he enjoys spending time with his daughter, Faith, making mead and writing music.

Ben Whatley


Ben Whatley

Mark Haynes


Mark began his telecommunications career in 1979 with Executone as a technician, and through the years held many different technical, sales and sales management positions within Executone, WilTel (Williams Telecommunications) and KMC Telecom (Kamine Multimedia Corporation).

In 2002, Mark gathered his knowledge and experience to start Allegiance LLC, a telecommunications company committed to “doing the right thing” by every customer. Mark cites this commitment as the key to the growth and success of Allegiance, and takes pride in building the business one satisfied customer at a time. Mark and his wife Teri have been married for 26 years, and are actively involved at Summer Grove Baptist Church, where Mark is a vocalist in the music ministry. Born and raised in Shreveport, he enjoys working on the family land, raising cattle and traveling.