TTC Show Notes: Aggregators

Summary

In this conversation, Spencer, Brian, and Mack discuss the concept of aggregators, providers that combine multiple services into one bill. They explore the benefits of using aggregators, such as simplified billing, support, troubleshooting, better pricing, and single-pane-of-glass administration. They also highlight the role of Network Operation Centers (NOCs) in monitoring the network’s health and proactively resolving issues. They emphasize that aggregators can provide a better overall customer experience and make it easier for businesses to operate.

Keywords

aggregators, providers, multiple services, one bill, troubleshooting, pricing, single-pane-of-glass administration, Network Operation Centers (NOCs), network health, customer experience, business operations

Takeaways

Aggregators combine multiple services onto one bill, simplifying billing and troubleshooting for customers.

Using an aggregator often results in better pricing from major providers.

Aggregators have Network Operation Centers (NOCs) that monitor network health and proactively resolve issues.

Aggregators offer single-pane-of-glass administration, allowing customers to manage and monitor their services efficiently. Working with an aggregator provides numerous benefits to multi-site businesses, such as expanding to new locations without the headache of seeking out new vendors.

Aggregators can provide a better overall customer experience and make it easier for businesses to operate.

Titles

Better Pricing and Cost Savings with Aggregators

Enhancing the Customer Experience with Aggregators

Sound Bites

“Aggregators simplify troubleshooting and provide a single point of contact for multiple services.”

“Using an aggregator can result in better pricing from major providers.”

“Aggregators have Network Operation Centers (NOCs) that proactively monitor network health.”

Chapters