In this New Year kickoff episode, hosts Mack Slaughter and Spencer Taylor discuss Trust Technology Consultants' evolution from "just the phone guys" to comprehensive technology advisors. They explore how technology advisory services work, the various ways customers can optimize their tech expenses, and what makes their business model unique in serving clients.
Key Topics Discussed

Trust Technology Consultants' journey into their 5th year of business
Common telecom and technology expenses businesses face today:
👉Primary and secondary internet
👉SD-WAN services
👉Security (physical and cyber)
👉Storage solutions
👉Microsoft services and email

Notable Points

◼️How technology advisors get compensated (through providers, not directly from customers)
◼️Typical contract terms in the industry (36-month standard)
◼️The advantage of having a neutral technology advisor versus dealing directly with providers
◼️Lesser-known ways to save on tech expenses through credit card rewards programs
◼️The importance of contract term awareness and understanding promotional offers

Value Proposition Highlights

◼️Single point of contact for multiple technology services
◼️Expert troubleshooting and provider management
◼️Vendor-neutral recommendations based on customer needs
◼️Continuous monitoring and optimization of services
◼️No direct cost to customers for advisory services

Looking Forward

◼️Plans for attending industry expos and seminars in 2025
◼️Upcoming content about Trust Technology Consultants' origin story
◼️Commitment to expanding services beyond traditional telecom

Your Hosts are Mack Slaughter and Spencer Taylor.

Trust Tech Chat is a monthly discussion about technology solutions, industry trends, and practical advice for businesses navigating the modern tech landscape.

Learn more from Mack and Spencer on the Trust Technology Consultants website: https://allttc.com.

Don't let this be you.

In our latest Trust Tech Chat, Spencer and Mack reveal the contract gotchas that are costing businesses thousands:

💡 Why that "free month" promo might be a 37-month commitment in disguise
⚠️ The hidden danger of missing your 90-day cancellation window
💸 How double-billing happens during service transitions (and how to avoid it)
🔍 The mysterious "Inside Wire Protection" charge you might be paying for... but never using

BONUS QUESTION: How do you like our new face-to-face setup?🎙️

🎁 Watch the December TTC episode now!

#TrustTechChat #TelecomSecrets #BusinessTips #ContractManagement

Join Mack Slaughter, Spencer Taylor, and Brian Kleinertz as they dive into the critical factors businesses must consider when shaping their 2025 technology budgets. From proactive planning and reviewing cybersecurity insurance to assessing connectivity needs and navigating contract terms, this conversation is packed with actionable insights. They also explore the latest technological advancements and the importance of reflecting on past successes and challenges to build a forward-thinking strategy. Get ready to equip your business for the year ahead, tackling opportunities and challenges with confidence!
Learn more at allttc.com

October is Cybersecurity Awareness Month, so we're discussing something outside our normal scope that affects everyone: AI and Cybersecurity.

Watch to learn about the vulnerabilities AI can bring to your business.

In this episode, we dive into strategies for consolidating support and billing for communication services, streamlining processes, and improving efficiency. Don’t miss it! #TrustTechnologyChat

Mark, Mack, and Spencer discuss the challenges of securing networks in a remote work environment, particularly in light of the increasing use of mobile devices and cloud applications. They explored the concept of a Secure Access Security Edge (SASE) solution, emphasizing the need for a comprehensive approach to secure access at the network's edge.

Your customers are demanding new channels of communication: voice, text, email, chat, and video. Learn how to revolutionize your communication. Join us as we discuss UCaaS, Unified Communication as a Service.

What happens when your business internet falters or fails? Watch the replay of the TTC Trust Tech Chat as we delve into the critical topic of Internet Outages. We'll talk about:

- The difference between redundancy and resiliency
- The effects of downtime on productivity, customer satisfaction, and revenue
- How to mitigate the pain points with practical solutions.

Watch now.

To find the technology solutions that are right for your organization's business goals and budget, contact us for a complimentary consult and assessment:
sales@allttc.com
318-212-0012

This video will help business leaders understand the state of communications in business and how Contact Center as a Service (CCaaS) is changing the game, improving productivity and customer satisfaction. Video is 29 min. Watch now!