Great service is the foundation of long-term relationships
📢 We’re proud to see our co-owner, Mack Slaughter, featured in Channel Futures!
Mack shared how our team at Trust Technology Consultants (TTC) supports clients as contract terms come up for renewal—by taking a strategic, client-first approach.
💬 “Whenever the term is coming close to ending, we review billing issues, service concerns, and—most importantly—where the client is headed in the next five years. Our job is to align the tech to the strategy.”
âś… Sometimes that means renewing with the current vendor.
✅ Sometimes it’s time for a change.
➡️ Either way, our advice is always grounded in what’s best for the client.
Great service is the foundation of long-term relationships. That’s why we stay involved from day one through every renewal conversation.
đź”— Read the full article: https://www.channelfutures.com/channel-sales-marketing/tech-contract-renewals-hinge-on-client-support
#TechAdvisors #ChannelPartners #ContractRenewals #CustomerExperience #TrustTechnologyConsultants #Telecom #ITstrategy #CX