Most Ark-La-Tex businesses don’t think about what happens when the internet goes down until it already has. Then the phones stop working, cloud apps time out, and a team of 30 people can’t do much of anything. This region knows disruption. The June 2023 derecho knocked out power across the Shreveport-Bossier area for over a week. A January 2026 ice … Read More
Managing technology vendors used to be simpler. You had a phone company, maybe an internet provider, and that was about it. Today, a mid-sized business in Shreveport or Tyler might have five to fifteen vendors touching their technology stack, and none of them are particularly motivated to work well with the others. IT vendor management is how growing businesses get … Read More
Most businesses don’t start looking for a VoIP consultant because things are going great. They start looking because calls keep dropping, bills don’t add up, vendors go quiet when there’s an issue, and no one on the team has the bandwidth to figure out why. By the time they reach out, they’ve usually been tolerating the situation for longer than … Read More
Recognizing Exceptional Thought Leadership, Innovation, and Industry Impact in the Technology Advisory Space April 2, 2026 — Informa’s Channel Partners Group is proud to announce the winners of the first-ever Technology Advisor Thought Leaders Awards, honoring 50+ remarkable individuals for their outstanding contributions to the technology advisory profession. This groundbreaking award program is designed to elevate the role, impact, and … Read More
Getting AI right in your business isn’t just about buying the latest technology—it’s about building the right foundation and having realistic expectations. Our technology consultants Spencer Taylor and Mack Slaughter tackle the most pressing questions business leaders have about AI readiness and implementation. ROI Reality Check Q: What’s the biggest mistake companies make with AI investments? A: Expecting immediate ROI … Read More
Every business owner I talk to these days has the same question: “How do we get started with AI?” It’s not whether they should be using it anymore—that ship has sailed. The real question is how to do it right. And the answer might surprise you: it starts with getting your data house in order. Here’s the thing that many … Read More
Ark-La-Tex Storm Season: 3 BCDR Blind Spots Businesses Often Miss As storm season continues here in the Ark-La-Tex, it’s easy to think you’re covered with ‘a backup.’ But true Business Continuity goes deeper. Are you overlooking these common blind spots? Untested Recovery Plans: You have a backup, but have you recently performed a full restore test? Verifying you can actually … Read More
The Wake-Up Call “The 2025 storm season has already delivered a wake-up call across the Ark-La-Tex. Just weeks ago, an EF-1 tornado tore through a north Shreveport neighborhood on April 2nd, preceded by another that struck North Highlands on March 4th. More recently, in early May, further severe weather brought confirmed tornadoes to other parts of Caddo Parish and significant … Read More
📢 We’re proud to see our co-owner, Mack Slaughter, featured in Channel Futures! Mack shared how our team at Trust Technology Consultants (TTC) supports clients as contract terms come up for renewal—by taking a strategic, client-first approach. 💬 “Whenever the term is coming close to ending, we review billing issues, service concerns, and—most importantly—where the client is headed in the … Read More
By Trust Technology Consultants, Shreveport, LA After an intensive day at the Telarus AI and Technology Summit in Dallas, we’re sharing our most valuable insights on practical AI implementation for businesses of all sizes. If you’re wondering how to turn AI concepts into real-world solutions, this post is for you. Inside the 2025 Telarus AI and Technology Summit The first … Read More
